Ianto nods in response to the question, unable to disguise his surprise at the revelation. She had been pretty business-like, given off a sense of authority, but she'd only introduced herself to him as Kathryn, that's all.

"What a small world this place is, in the end," he muses. He flashes Jim another smile, having heard his rants and he can only imagine how pleased he must be to have the company. "And you said your engineer -- is this a friend of yours?" It's an awfully personal way to speak of someone otherwise.