[ It sounds like a difficult life, whatever it was - and however it was - he'd lived before. Part of her wants to ask about it, but the bigger part of her respects his privacy, enough to let the topic go.

She smiles, slight but genuine. ]

It does sound easier to obtain things legally rather than illegally.

[ Anyway, she's probably taken up enough of his time, and they've strayed far from her original purpose here. She takes a step back, voice turning crisp again. ]

But thank you for participating in our survey. [ Even though he literally didn't answer anything. ] I'll be sure not to contact you in the future regarding these things, if you prefer.