Standing there? Or memorizing the scene to help track down the culprits?

[Okay, he gets why Lance is saying it's okay - it's easy to feel guilty if you were at the scene, especially if you were helpless to do anything. He'd feel the same; he'd want to let anyone angry berate him. But he doesn't really think it's okay in this instance.]

You got family who were in the attack, ma'am? If anyone's scared and needs someone to walk them to the Sanctuary, we're happy to help. Best treatment in town.